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Pillar Industries, Inc. Terms & Conditions


Net 30. Payment on each invoice is due within thirty (30) days from the invoice date. Any unpaid balance at such time will bear interest at the rate of one and one half percent (1 1/2%) per month. Purchaser agrees to pay any costs incurred by Pillar Industries, Inc. in enforcing the terms of this agreement.


· Prepay: Send a check for the order amount and the order will be processed as soon as the check is received.

· New Account Set-Up (Net 30): Pillar Industries, Inc. requires a fifty percent (50%) deposit on first time orders exceeding $5,000.00. The remainder of the bill is due Net 30 days. A minimum of five (5) working days after credit references are received may be required to set up new accounts.


Unless specific shipping instructions are given, Pillar Industries, Inc. will ship via the carrier we consider the best for both service and cost. Freight charges will be collect.


Pillar Industries, Inc. warrants that products sold will be free of defects of workmanship or material under normal and proper usage. Should any failure to confirm to this warranty become apparent during a one year period, Pillar Industries, Inc. must be notified in writing. Pillar Industries, Inc. is not responsible for labor costs in connection with the installation, removal, or replacement of warranted products or for any consequential damages. Pillar Industries, Inc. reserves the right to refuse to honor the above warranty for any products altered, improperly installed, or installed in application for which not intended.


Pillar Industries, Inc. makes every effort to meet the customer’s required ship date but will not be held financially responsible for any delays in shipping or expedited shipping fees. The ship date may be modified at anytime due to circumstances beyond our control.


Pillar Industries, Inc. will pass on any outside service expediting fees incurred to the customer.


The customer must make all claims for loss or damage in transit directly to the carrier. Title to the merchandise passes to the consignee at the time of delivery by Pillar Industries, Inc. to the common carrier. Pillar Industries, Inc. ensures proper packaging for all lamps and makes every effort to reduce shipment of broken lamps, however, we do not guarantee that lamps will arrive free of breakage occurring during shipping. Pillar Industries, Inc. will not be held responsible for the cost of replacing lamps.


Returned Material Authorization cannot be issued after sixty (60) days of invoice. In addition, Pillar Industries cannot honor RMA’s beyond thirty (30) days of the RMA date. All returned material is subject to a restocking charge. Custom fixtures cannot be returned.


All purchase orders must be in written form via fax, electronic mail, or standard mail. All purchase orders must contain a purchase order number.


All purchase order changes must be made in writing and faxed or e-mailed to a Customer Service Associate.


Purchase order cancellations may be subject to a cancellation fee.

Issuing a purchase order to Pillar Industries, Inc. is considered an acceptance of the above stated terms and conditions.

Terms and conditions and prices are subject to change without notice.

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